Periodically, PCPI conducts one-day or multiple-day in-person training courses to further our members' understanding of performance and quality improvement concepts and tools.

We are currently developing educational events that address:
  • Plan, Do, Study, Act (PDSA) – how to get started on a QI project
  • Root causes analysis, creating improvement ideas
  • Lean and Six Sigma
  • A-3 and DMAIC thinking
  • Value-stream mapping
  • Prioritizing QI projects for greatest impact
  • Human factors and high reliability organizations
  • Orientation to patient safety
  • Patient and family engagement
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