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CMS on Quality Improvement in Healthcare

Tuesday, April 24, 2018   (0 Comments)
Posted by: Bevin Rousopoulos
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April 24, 2018


Quality Improvement in Health Care is not “Extra Work”

“When there are too many measures, or measures are too complex, then we actually create roadblocks to quality care. This is why we announced the Meaningful Measures initiative.” -- Administrator Seema Verma, CMS Quality Conference, 2018.



At the PCPI 2018 Spring Conference, Paul McGann, CMS Chief Medical Officer for Quality Improvement and Dennis Wagner, Director of Quality Improvement and Innovation Group for the CMS discussed Why Quality Improvement in Health Care is not “Extra Work”. During the presentation, McGann & Wagner focused on:


  • Reviewing key CMS Goals and Priorities
  • Summarizing Work to implement Quality Improvement at a National Scale in Outpatient Settings
  • Sharing Powerful Improvement Models/Mindsets Grounded in Practical Application
  • Gaining Perspectives, Insights and Feedback along the way


Access the full presentation by Paul McGann and Dennis Wager here.


PCPIs Quality Improvement Program

The PCPI Quality Improvement (QI) program exists to facilitate the rapid access, sharing, learning, scale and spread of quality improvement methodologies and knowledge.

Healthcare reform, market changes and increased reporting requirements are causing healthcare providers to reevaluate their care processes and operational structures. Although a variety of QI initiatives have been available for some time, they have been primarily focused on hospitals or a specific clinical area. PCPI is involved in major QI initiatives and provides valuable tools and information to clinicians who make sustainable systemic quality improvements happen.


Through its QI program PCPI advances the culture and science of performance improvement, and continues to stimulate and support specific cross-cutting improvement initiatives. To review recent QI Leading Practices and Skills-building Webinars, click here for the PCPI Webinar Directory.


Training and Education

To improve the competency and capacity of healthcare professionals and their professional societies, PCPI offers members and nonmembers practical training in healthcare process improvement, as well as train-the-trainer programming on designing and coordinating QI Collaboratives to drive the development of new knowledge and innovation through live events, webinars and online training it hosts, as well as for member organizations. PCPI may serve as an improvement advisor or an extension of member organization staff on an as needed basis.


Quality Improvement Projects

PCPI’s QI program also focuses on large cross-cutting initiatives involving multiple stakeholders that have the potential to drive major improvement in the way care is provided.


More than 105 million referrals of Medicare beneficiaries are made between primary care and specialist physicians in the U.S. every year. Care coordination and the relationships between primary physicians, specialists and patients have become complex due to multiple providers working in different settings and the widespread use of disparate electronic health records (EHRs).


PCPI, in collaboration with The Wright Center for Graduate Medical Education, sponsored the “Closing the Referral Loop” (CRL) pilot project in 2014 involving 12 dyads of primary care and specialist physicians. Based on what was learned in the pilot project, a CRL Tool Kit has been developed to assist clinicians address the lack of interoperability of EHRs, improve their workflows, and to and close more referrals. The tool kit provides practical guidance on measures, how to create an improvement plan, sample care compacts, satisfaction surveys, and much more.


Closing the Referral Loop Project


Get involved with PCPI Today

Want to learn more about PCPI and how you can get involved in our current initiatives to Develop scientifically valid performance measures, Implement quality improvement initiatives, and Access multiple registries to drive optimal outcomes? Contact PCPI Membership Manager, Bevin Rousopoulos at